Hot On the Feed: April’s Best CS Insights

Each month, we spotlight three standout social posts that address the evolving discipline of Customer Success.

1. Speed Wins in 2025

Contributor: Kristi Faltorusso
Kristi’s post hit home for CS leaders : in a competitive market, slow is silent. She makes a compelling case for real-time engagement where speed isn’t just about being fast - it’s about being present. If your journey feels sluggish, it might be time to rethink your response cadences.

2. Strategic by Default

Contributor: Akanksha Seth
Akanksha took a familiar leadership phrase - “be more strategic” - and unpacked what it actually means. Her breakdown is refreshingly clear and actionable, showing how to evolve from reactive task-ticking to proactive value-adding. For anyone leading a team, it’s a reminder to define the why behind the what.

3. Digital Sales Room = Recruiter’s Secret Weapon

Contributor: Gal Aga
Gal’s work in B2B sales has big implications for modern recruitment. His insight? Create shared spaces that reduce noise and build trust—fast. From project visibility to stakeholder alignment, his post shows how digital sales rooms (or recruiter hubs) can make ghosting a thing of the past.

The common thread across all three posts? Impactful recruitment in 2025 relies on consistent communication, smart automation, and a solid grip on the basics.

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From engaging passive candidates, to keeping placed talent close, and nudging prospects toward action, we plug into your CRM and make it easy to deliver timely, targeted communications with one click.

Ready to see it in action?
Book a discovery call and explore how we help recruiters do more of what works—with less of what doesn’t.